Effective Date: 03/19/2025
Privacy Policy
Learner Doctor (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use the Learner Doctor website (the “Site”).By accessing or using the Site, you acknowledge and consent to the practices outlined in this Privacy Policy.1. Information We Collect
a. Personal Information
When you use our Site, we may collect and process the following personal information:- Full name
- Email address
- Location (if provided)
- Account login details (if applicable)
- Any additional information you provide when signing up, purchasing a service, or contacting us
b. Usage Data & Technical Information
We automatically collect technical and analytical data when you interact with our Site, including:- Pages visited
- Time spent on the Site
- IP address
- Device information
- Browser type
- Cookies and similar tracking technologies
2. Legal Basis for Processing Personal Data
In compliance with the UK General Data Protection Regulation (UK GDPR) and EU General Data Protection Regulation (EU GDPR), we process personal data under the following legal bases:- Consent – When you explicitly agree to us processing your data (e.g., subscribing to newsletters).
- Contractual Necessity – When processing is necessary to provide you with our services.
- Legitimate Interest – For service improvement, fraud prevention, and analytics, where these interests do not override your rights.
- Legal Obligation – When required by law or regulatory authorities.
3. How We Use Your Information
We process your information for the following purposes:- To provide and manage your user account
- To improve and personalise your experience on the Site
- To send you updates, newsletters, or promotional content (if you have opted in)
- To comply with legal and regulatory requirements
- To detect and prevent fraud or security issues
4. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data with:a. Trusted Third-Party Service Providers
We use third-party service providers (e.g., hosting providers, payment processors, email services) to help us operate our Site. These providers only process your data according to our instructions and are contractually bound to protect it.b. Legal & Regulatory Authorities
We may disclose your information if required by law, court order, or to protect our rights and interests.c. Business Transfers
If Learner Doctor undergoes a merger, acquisition, or business transfer, your personal information may be transferred as part of that transaction, ensuring the same level of protection.5. Cookies & Tracking Technologies
We use cookies and tracking technologies to:- Enhance user experience
- Analyse website performance
- Remember your preferences
6. Data Retention
We retain your personal data only as long as necessary for:- Service provision – while you have an active account
- Legal compliance – as required by UK/EU regulations
- Fraud prevention – maintaining security records
7. Security Measures
We implement appropriate technical and organisational security measures to protect your data from:- Unauthorised access
- Loss or misuse
- Alteration or destruction
8. International Data Transfers
We store and process personal data only within the UK and EU. If we ever need to transfer your data outside the UK/EU (e.g., for a third-party service provider), we ensure adequate safeguards are in place, such as UK GDPR Standard Contractual Clauses (SCCs).9. Your Rights Under UK/EU GDPR
As a user based in the UK or EU, you have the following rights regarding your personal data:- Right to Access – Request a copy of your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”) – Request deletion of your data (unless legally required to retain it).
- Right to Restrict Processing – Limit how we process your data in certain situations.
- Right to Data Portability – Receive your data in a structured, commonly used format.
- Right to Object – Object to processing for direct marketing or legitimate interest purposes.
- Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
10. Children’s Privacy
Our Site is not intended for children under 13 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.- Significant changes will be communicated via email or on our Site.
- Minor updates will be reflected in the “Effective Date” at the top.